Day 23; Mail Fetcher instructions; survey

The new Dolphin Email has now been running for 23 days!

So far so good; reported issues and problems have been minimal. We did update the Mail Fetcher instructions for importing old Dolphin Email to make sure everyone was able to logon successfully.

Remember, access to old Dolphin Email will only be available until October 15, so if you need to save your old email messages, please use Mail Fetcher to move your old Dolphin Email to your new Dolphin Email mailbox.

We'd also like to find out what you think about the new Dolphin Email! Currents students and alumni will receive an email with a link to a short 12 question survey in their Dolphin Email inbox over the next few days.

Don't forget to report any problems that you have with the new system to the A&IT Help Desk by email at helpdesk@csuci.edu or call 805-437-8552.

Project updates

We've had lots of activity on the Dolphin Email Migration Project over the past two months!

A survey was published in April to gauge current students' satisfaction with the existing Dolphin Email system. We learned that most students that responded are using it weekly, and that they don't forward to other email addresses! Also, a little over half of the respondents already have a Gmail account.

Two test domains have been configured in Google Apps for Education by our email system administrator: one domain for current students, one domain for alumni, to replicate our proposed production configuration.

The rules for who will get accounts accounts is about 80% complete:

• Current CI students will be provisioned with new accounts in Dolphin Email powered by Google according to existing business rules.
  
• Alumni will be provisioned in the Alumni Dolphin Email system according to a new set of rules which answer the question "who is an alum"? 

 A group of current students and alumni have been identified and contacted about helping to test the system before roll-out. The testing plan 80% complete. The test group participants will be notified in the coming weeks, and testing is expected to begin on Wednesday, June 2nd.

Single-sign on (SSO) and provisioning configuration is in progress, and is expected to be 80% (or more) complete for the beginning of testing on June 2nd.

A marketing meeting is planned for 5/25 to discuss further marketing for the project. Students were sent an email this week to notify them of the upcoming changes. Updates to brochures and signage, as well as further email and Web marketing will be discussed.

Updates to the project Web site, including a detailed FAQ, are in progress. Student Affairs has also drafted a policy and procedure (currently under review) for what kind of content the University should send to students using this system.

Stay tuned! If you have any questions, please contact IT Project Supervisor Peter Mosinskis at peter.mosinskis@csuci.edu.